Yahoo Merchant Store Form Script Fix Instructions

Contact Us Form Fix For Your Yahoo Store

Effective January 24th, 2008, Yahoo Merchant Stores had a security update to their pro forma script. This update affect Yahoo Store Owners from receiving contact emails from their customers. You can try and follow their instructions on how to update the pro forma script or you can try and follow my instructions below.

1. Log into your store editor and click on your "contact us" link on your home page. (note: this fix is for contact us pages with forms)

2. Click on Edit on your store editor while your on your contact us page.

3. Under "Object properties", go to the Caption section where you should see some coding.

4. Look for the script :

form method="post" action="http://.stores.yahoo.net/cgi-bin/pro-forma"

5. Replace that script code with this new script code:

form method="post" action="http://.stores.yahoo.net/cgi-bin/pro-forma"

**note** replace with your store account name: yhst-xxxxxxxxxxxxxx

You can find your Store Account Info in the Store Control Panel under Site Settings.

6. Once you've replaced the old script, hit update in your store editor and publish your site

You should be able to accept emails again!

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